cr7sip Privacy Policy
This page describes what we collect when you use cr7sip and how we keep that data protected. We operate our platform only where local law permits gaming services, and we handle your information according to the privacy laws that apply to you. When you create an account, deposit funds through DANA, e-wallet, mobile banking, or other payment methods, or place activity on our sportsbook, live dealer, or slot games, we collect certain data to deliver the service, prevent fraud, and comply with our legal obligations.
We recognise that your privacy matters. Our policy sets out what we collect, why we collect it, how long we keep it, and what rights you have. If you have questions after reading this page, our customer support team is available to answer them.
What we collect and why
We collect account data—your name, email address, phone number, and date of birth—when you join cr7sip. We also collect identification documents (passport, national ID) before you make your first withdrawal, as part of our account verification process. This is a standard practice across gaming platforms and helps us comply with local gaming regulations.
When you deposit funds, we record transaction details: the payment method you used (whether DANA, a bank transfer via e-wallet or mobile banking, or another option), the amount, and the timestamp. We do not store your full payment card details; those are handled by our payment processor. When you play on our live dealer tables—blackjack, roulette, baccarat, Dragon Tiger—or our slots, we log your account activity, wagers, and results. This data helps us settle your account and detect any unusual patterns that might indicate fraud.
Our platform may also collect technical data: your device type, browser, IP address, and how you navigate our site. We use this to keep cr7sip secure, diagnose technical problems, and understand which features users engage with most often. We also set cookies to remember your login session and your preferences.
How we use and share your data
We use your data to operate cr7sip, process your deposits and withdrawals, verify your identity, and handle any disputes. We may contact you via email or SMS—particularly around major holidays like Idul Fitri or Idul Adha when our systems or customer support may have altered schedules—to confirm important account changes or alert you to security concerns.
We do not sell your personal information to third parties. However, we share data with certain processors: our payment processor handles payment verification; our hosting provider stores our servers; and we may share data with regulatory authorities if the law requires it. Our servers may sit outside your jurisdiction, so your data may be processed internationally. We take reasonable steps to ensure that any third party we work with agrees to protect your information to a standard no less strict than our own.
We also retain some data for longer periods to comply with tax and gaming regulations. For example, we keep transaction records for at least five years. Once you close your cr7sip account, we delete most of your personal data within 90 days, except where the law requires us to keep it longer.
Your rights on cr7sip
- You can request a copy of the data we hold about you
- You can ask us to correct any inaccurate information
- You can request that we delete your data when no legal reason requires us to keep it
- You can ask us to explain how we make automated decisions affecting your account
Cookies and contact
We use cookies to keep you logged in and to track which games and sports—Liga 1 matches, MotoGP events, Mobile Legends tournaments—attract the most interest. You can disable cookies in your browser, but some features of cr7sip may not work properly if you do. We also use analytical cookies to understand how the site performs.
If you have questions about our privacy practices or want to exercise your rights, contact our customer support team. We aim to respond to all requests within 14 days. Our jurisdiction notice: cr7sip operates as a gaming service where local law permits. This policy is governed by the laws applicable to your region.
Your trust is essential
We are committed to keeping your data secure and using it only for the purposes we have set out. Regular security audits, encryption in transit, and strict access controls help us protect your information from unauthorised access. If we experience any data breach, we will inform you as soon as we are able to do so and will comply with all applicable notification laws.
This policy may change from time to time to reflect updates in our practices or in the law. If we make a material change, we will notify you by email. By using cr7sip, you agree to this policy. If you do not agree, please do not use the platform.